We wish you every purchase with a good experience with the right product. Even though if there is any manufacturing fault or if the delivered product is wrong we are offering an exchange or return facility. To claim a refund or return or exchange (Only for all kinds of warranty given products) the product or services you must need to show actual causes and show proper validate email which will be sent from our email. Without actual causes and proper validate email we will not accept the return or exchange request.

Return or Refund won’t be applicable for the bellow conditions-

• Digital products and software (Which has no warranty)
• Any kinds of gift items which is not paid
• If the item is not in resellable conditions
• If the item is not including all the accessories, papers, and other things that were delivered
• If any 3rd party app or software or device is not compatible

If there is any issue, please let us know within 24 hours by email to [email protected]

You must need to return all the boxes, warranty cards, manuals, accessories, stickers, labels, gift items with the proper box and without putting any sticky tape on the product (Physical Products). You need to bring the item to our office or send it by courier to our office address and you need to pay the courier charge while sending the package to us. After receiving the product we will check and let you know the status. If a refund is required it will be done upto 15 working days of receiving the items. 

If there is any fault of the product, we will bear the courier charge as inside Jashore 100 Tk and outside Jashore 150 Taka if there is any additional charges customer needs to bear that. If the customer receives any discount or cashback when returning the product, it will be deducted from the refund.

If the customer receives any discount or cashback it should be taken back and refund.

Redund Mehod-

• MFS
• Debit/Credit Card
• Cash

You can contact us (Only Whatsapp)- 01611-548665 (10 am to 08 pm)

Last Update: 22/12/2024